Legal / Privacy

Privacy Policy

How we handle inquiries, orders, project details, payment records and support messages.

Last updated: July 10, 2026
01

Information we collect

We may collect your name, email address, phone number, company name, website URL, project details, service interests, budget range, order details and messages you send through forms or chat.

02

How we use information

We use your information to reply to inquiries, prepare quotes, deliver digital products, provide support, improve the website, process orders and keep basic business records.

03

Payments and checkout

Payment information is handled by secure payment providers such as Paddle or other approved processors. Arabix does not store full card numbers. Payment providers may collect billing details, tax information and transaction data according to their own privacy policies.

04

Forms, chat and communication

When you submit a contact form or use live chat, your message may be sent to tools we use for customer communication. We use this information only to respond and manage your request.

05

Analytics and cookies

The website may use cookies or analytics tools to understand page visits, improve performance and measure interest in services or products. You can control cookies through your browser settings.

06

Sharing information

We do not sell your personal information. We may share necessary details with trusted service providers such as payment processors, hosting platforms, email tools, support tools or legal authorities when required.

07

Data retention

We keep information only as long as needed for support, legal, tax, security and business purposes. You can request deletion of personal information where applicable.

08

Security

We use reasonable technical and organizational steps to protect information. No online service is completely risk-free, so please avoid sending sensitive passwords or payment details through normal contact forms.

09

Your choices

You can ask us to update, correct or delete your information, or stop non-essential communication. Email hello@arabixweb.com and we will review your request.

10

International visitors

Arabix may work with customers in different countries. By using the website, you understand that your information may be processed through services that operate internationally.